Spa Essentials FAQ
Spa essentials, made on demand.
What is print on demand?
When you place an order, that exact item is made for you in a partner facility. No warehouses, no overproduction.
Why does it take longer?
Production is the extra step. Plan on 5–10 business days total to your door.
Are towels & robes premium?
Yes. 600 GSM cotton-poly bath towels, plush cotton robes, plush microfiber hooded wraps. All embroidered with the Steam Room Saunas mark.
Sauna hardware vs. spa essentials?
Hardware ships from our main warehouse on the regular shipping policy. POD spa essentials ship from our partner facility.
Can I cancel?
Within 4 hours of placement.
Do these embroidered items hold up to repeated use?
Yes — cold wash, gentle cycle, low heat dry. Embroidered logos are designed for repeated laundering.